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Bad Customer Services

Downfall In Business Can Be Seen Due To Bad Customer Services

Posted by on Aug 5, 2016 in Bad Customer Services | 0 comments

For any business to succeed best customer services are of prime importance to make customers happy and permanent. If a company fails to do so, then they will see a downfall in their business. Business is all about services to the customers but if businessmen cannot fulfil customer’s request them they are likely to get negative reviews and will eventually result in a loss of business. Customers are the working unit for any business, failure to serve the customers will harm to the system and the system is a business. Reason behind the downfall of many businesses is as follow:

CustomerH Care

Failure In Service Delivery:

Delay in any service promised to the customer is the reason behind the failure of good customer services. If a person promises to complete the desired task of the customer and take the time to deliver they have promised then, it will ruin his own reputation as well the reputation of the company. Such activities are the prime reason behind the failure of any business. One must not delay any service to the customer because service is the basis for the growth of business. Always try to deliver on and before time.

High Price For Mediocre Service:

If a company charge a high price for any service and deliver very mediocre service then they will surely lose the plot. Customer like good service at economical prices, therefore, to make a business successful the key is to provide the best class service at the very economical price this will boost the business . Otherwise it will cause loss only and will result in the downfall of the business. Mediocre service is not at all desired by the customers; customers want best services only If best services are not delivered they loose interest and approach someone else. Due to such reasons, many businesses is in downfall phase.

 Delivering Less Than Promised:

Words are most important in any business if a company promise to deliver big but in actual is delivery small then it will be regarded as cheating with the customers and it is not at all desirable if a company do this it will fall for sure. This is one of the major reasons behind the fall of any business; a company must take all the care to keep their business on the top. Every customer dreams more than promised but receiving less than imagination they will feel cheated and will never visit us again, and this will ruin our business.

Inconsistency In Services:

Consistency is all that matters to the customers. Consistent services attract customers and encourage them to visit you again and again. Inconsistency in services will ruin the customer’s interest in your company and results in loss of your reputation and downfall of the business. Customers will complain about inconsistency once and twice, but if no action is taken, they never visit again for any service and will do negative publicity as well which will discourage others to visit your company for any service. Due to all such reasons, bad customer services results in the downfall of the business.

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